Our Privacy Policy

We take your privacy seriously, so let’s walk through how we protect your data while you learn English for the casino and sports betting industries.

The Data We Collect From You

To provide and enhance our specialised business English courses, we collect information that helps us personalise your learning journey, particularly in areas like iGaming industry English and casino vocabulary English.

Personal Identification Information

When you register for our services, we collect details such as your name, email address, and country of residence. This information is essential for creating your account and granting access to our courses on sports betting terminology and ESL gambling English.

Course Progress and Activity

We track your progress through lessons, including modules on casino vocabulary English and iGaming industry English. This includes quiz scores, completed units, and time spent on materials, allowing us to tailor your learning experience.

Technical and Usage Data

Automatically collected data includes your IP address, browser type, device information, and pages you visit. This helps us ensure our platform functions correctly and supports your study of sports betting terminology and other specialised content.

How We Use Cookies and Tracking

Cookies are small files stored on your device that enhance your experience by remembering your preferences, such as your progress in sports betting terminology lessons.

Essential Cookies

These are necessary for the platform to function, enabling features like secure login and access to your business English courses. They are typically session cookies that expire when you close your browser.

Performance Cookies

These cookies collect anonymous data on how you use our site, such as which pages on casino vocabulary English are most visited, helping us improve site performance and content layout.

Targeting Cookies

Set by our advertising partners, these cookies may be used to show you relevant ads for our ESL gambling English courses on other websites, based on your browsing activity. You can manage these preferences in your browser settings.

Analytics to Improve Your Learning

We use analytics tools to understand how students engage with our materials, which directly informs how we develop and deliver content for mastering iGaming industry English.

Google Analytics

This service helps us analyse website traffic and user behaviour, such as how long students spend on lessons about sports betting terminology. Data is anonymised where possible and processed in compliance with GDPR.

Internal Analytics Tools

Our own systems track course completion rates and feedback on modules like casino vocabulary English, allowing us to refine our teaching methods and course structure for better learning outcomes.

Third-Party Services and Data Sharing

We only share your data with trusted third-party services that assist in platform operation, always ensuring they adhere to stringent data protection standards including the GDPR and the UK Data Protection Act 2018.

Email Marketing Services

Providers like Mailchimp are used to send newsletters and updates about new business English courses. They process your email address solely for these communications, under strict data processing agreements.

Payment Processors

For course payments, we use secure services like Stripe. These processors handle your financial data directly, and we do not store your full payment card details on our servers.

Hosting Providers

Our website and data are hosted on secure servers located within the United Kingdom and the European Union, ensuring that your personal information is protected under applicable jurisdiction.

Your Data Protection Rights

As a user in the United Kingdom or European Union, you have specific rights under the GDPR and the UK Data Protection Act 2018, overseen by the Information Commissioner’s Office (ICO).

Right to Access

You can request a copy of the personal data we hold about you, including your progress in our ESL gambling English courses. Please contact us at [email protected] for such requests.

Right to Rectification

If your personal information is inaccurate, such as your name or email address, you have the right to have it corrected promptly.

Right to Erasure

You may request the deletion of your personal data in certain circumstances, for example, if you withdraw from our business English courses, subject to legal obligations we must follow.

Right to Object

You can object to the processing of your data for purposes like direct marketing related to iGaming industry English, and we will cease such processing unless we have compelling legitimate grounds.

Our Data Retention Policies

We retain your personal data only for as long as necessary, following guidelines from the ICO on data retention practices.

Active Account Retention

While your account is active, we retain your data to provide access to courses on sports betting terminology and casino vocabulary English. This includes your profile information and learning history.

Post-Account Retention

If you close your account, we may retain certain data for a limited period to comply with legal obligations under United Kingdom law, such as tax or regulatory requirements.

Anonymised Data

After the retention period, personal data is anonymised or securely deleted. Anonymised data, which cannot identify you, may be kept indefinitely for statistical analysis to improve our courses.

How to Contact Our Team

If you have any questions or concerns about this privacy policy or your data, please reach out to us using the following details.

Data Protection Officer

For all privacy-related inquiries, including requests to exercise your data rights, you can email our Data Protection Officer at [email protected]. We aim to respond within 30 days.

Postal Address in London

You may also write to us at our registered office in London, United Kingdom. Please address correspondence to the Data Protection Team, and include your account details for a faster response.

We reiterate our dedication to safeguarding your personal information as you master English for the iGaming world. Our commitment to privacy, aligned with GDPR and enforced by the ICO, ensures a secure learning environment for all our students.